Sunday, August 25, 2013

Week Thirty Four: Helping Some Good Friends Move.

Losing yet another close friend to the city of Toronto! Danielle, an old friend of mine and ex-roommate of four years, got accepted in the Masters degree at York so her and her boyfriend Ryan are packing up their bags and moving to the big city. Danielle had asked me if I could help them out with packing up a load for their first trip and I agreed without hesitation. I know how physically taxing and stressful a move can be and so I thought I’d help them out. I know they would definitely do the same for me.

Instagram: geneseguin. #k4kproject


Wishing them all the luck - I couldn’t be happier for the two!



G.  

Saturday, August 24, 2013

Week Thirty Three: Leaving a Kind Message to City Workers.

As hard working folks, city employees who do the garbage and recycling run deserve much respect and recognition for their profession. This week I thought it would be nice to leave them a little note, thanking them for keeping our city clean.


Instagram: geneseguin. #k4kproject

A working class hero is something to be.

G.

Tuesday, August 13, 2013

Week Thirty Two: Writing Up an Employee Review for Excellent Customer Service.

Everyone who knows me well knows that I’ve been having the worst luck with my bike lately. As I use it for long distance commuting every day, the poor thing takes quite the beating. Getting flat tires have become a regular occurrence in my life – and of course this week, it happened on my way to work. Luckily for me, I was close enough to my workplace that I could just walk the rest of the distance and was able to get a ride home from my awesome coworker after my shift.

The next morning, I went to get the tube tire replaced. I would usually change it myself, but as I was a bit short on time, I decided to go in Kunstadt, the nearest bike store to my place in order to try to get it done for me. I told the person working there I only had 45 minutes to spare (har har, bike puns) – and he responded by saying that he could have it done in 15 minutes tops.

Instagram: geneseguin. #k4kproject


Sure enough, 15 minutes later, the deed was done. As I was paying, he gave me tips and tricks as well as a free spare part that would help me put air in my tires. Before heading out the store, I asked what his name was and thanked him for all of his help.

I wrote up an Employee Review for him because it’s always great to receive positive feedback from costumers. He was great at his job and he enjoys what he does, which showed and he should be rewarded for that.

Too often do people tend to focus on the negative situations that happened with clients in a day, so I wanted to have a positive impact on his day – the same way he had one on mine.


G.

Tuesday, August 6, 2013

Week Thirty One: Helping Out a First Time Greyhound Traveler.

Having traveled, I know how stressful it can be to have a destination but not knowing exactly where it is. 

On the bus going home from Ottawa this past long weekend, a shy young girl travelling alone sitting behind me asked me if I knew how much longer it would take to get to Sudbury. After telling her, I asked her where exactly she was going. She said that she was hoping to get dropped up in Markstay, which is a smaller town located right before Sudbury. I told her that since the bus was doing a local route and hitting small towns along the way, that maybe the town she wanted to get picked up in was already in the itinerary. I told her to follow me as I went to ask the bus driver if this was indeed already in the plan. The bus driver said: "No, not usually, but we can this time!"

After the bus driver and the girl finished talking, she came back to sit down behind me again and genuinely thanked me for the trouble I went through to help her out. 

Instagram: geneseguin. #k4kproject



As I arrived at my location, I gave my goodbyes to the girl, wished her good luck and thanked the Greyhound driver. I told him that he was the best one I've had in over 6 years of taking the intercity bus. 

Everything is so much easier and pleasant when we just help each other out. 

G.